Return and Exchange Policy
We do our best to offer you quality products. However, if you are not satisfied with your purchase, here is our policy:
1. Return Period
You have 7 days after receiving the product to request a return.
2. Return Conditions
To be eligible for a return, the product must be:
Unused
In its original packaging
In good condition
3. Non-refundable Products
Some products are non-refundable (e.g., personalized items, underwear, etc.).
4. Refunds
Once the return is received and inspected, we will notify you by email.
If the return is approved, a refund will be issued to your original payment method within 7 to 14 business days.
5. Return Shipping Costs
Return shipping costs are the customer's responsibility, except in cases of our error (e.g., defective or incorrect product).
6. How do I request a return?
For any inquiries related to a return, exchange, or refund, please contact us at [email protected]. We will respond as soon as possible.
Your name
Order number
Reason for return
A photo of the product, if necessary