How can we help you?

Find the most frequently asked questions here.

When will I receive my request?

Depending on the shipping company chosen and the delivery manager, we provide a group of dispatch managers assigned to major cities. It generally takes 2 to 4 days for the order to be confirmed.

Does delivery outside the country be available?

Order from wherever you want; we deliver to many countries! Our partners ensure fast and secure shipping, regardless of your location.

What if I have a product with a manufacturing defect?

Please read the return policy for return and exchange conditions. In the event of a product defect, returns are accepted. The shipping costs are calculated by the company, and the shipping costs are refunded to the customer. The product value is not calculated by the customer in accordance with the return policy.

I would like to order a large quantity.

The store offers a delivery service for large orders. You can contact us directly via the contact page to inquire about quantities.